“She didn’t realize how much I did seamlessly until she had to replace me.”
I've built founders' back-offices, managed operations for Change the Equation (a White House initiative under the Obama administration) working alongside a board of Fortune 500 CEOs on STEM education access, and executed programs and events of up to 3,000 people across five continents. I also run my own operations on AI workflows every day. My whole career has been the same job: make the work that keeps everything running invisible, so the people I work with don't have to carry it. These days I do that work for agency owners, and write about it at Mise en Place.
Calm is built, not bought.
Building the systems that keep a business running without its founder.
Practical AI integrations that save time and reduce manual load.
Turning institutional knowledge into documented, repeatable process.
Intake, onboarding, and delivery workflows built for agency scale.
Program and event execution up to 3,000 people, five continents.
Operations management for a White House initiative under the Obama administration, with a board composed of Fortune 500 CEOs.
The full operations stack for growing creative and service businesses.